Bespoke jobs: even more rewarding
Flexpress links bespoke quotations with online ordering so custom jobs gain the same convenient ordering and reward benefits.
Online ordering provides instant prices, templates and round-the-clock convenience, but not every print job fits a standard product.
Bringing Bespoke and Online Orders Together
Flexpress developed a workflow that allows bespoke quotations to connect directly with the website.
A link in the quotation can take the customer to an online order where they can:
- Confirm the quoted specification
- Choose payment or invoice options
- Upload artwork
- Enter delivery addresses
- Track the order through their account
Reward Points for Bespoke Work
Connecting the systems also makes bespoke jobs eligible for reward benefits that were previously limited to standard online products.
Bespoke work can now retain the flexibility of a custom quotation while gaining the convenience and visibility of an online order.
A Better Customer Journey
The result is one connected process rather than separate online and offline systems.
This gives customers a clearer route from quotation to production and delivery.